STUDENT COMMS APP OSA
- Where can I download the MANCOSA Student Comms App from?
- Can I download the app on my computer/laptop?
- What is the purpose of this App?
- How long will the app be used for?
- I did not receive the OTP SMS upon request from the app?
- ID Proof 1 – When scanning ID/Driver’s License, pop up message received which states “No Face Detected”?
- ID Proof 1 – ID/Driver’s License accepted but when submitting, error received which states “Server returned invalid JSON”?
- ID Proof 2- I.D proof 1 picture can be utilized for I.D proof 2 picture.
- How much storage space is required in order to download and install the App?
- Will this App cause any implications to my mobile device e.g. Viruses or accessing of any personal information?
- Can I use another person's mobile device to do the authentication?
- How long is the OTP valid for?
- My login credentials are not valid?
- I am receiving the “Moodle 2.4 or later” error
- The App requests permission to access my media gallery and other personal information and I do not feel safe granting access.
- What time should I be on the App to be authorized for OSA?
- What if the facial recognition does not recognize my selfie?
- What happens if I have not completed stage 1 of the authentication process?
- Do I download the question paper and answer booklet from the App?
- How often will there be these biometric checks?
- When I choose to upload an image, the app does not allow me to access my gallery to select the relevant image?
- I do not have enough space to download the App?
- Will I need to be logged onto the app for the duration of the OSA?
- Can I access my Online Summative Assessment script without authentication via the app?
- Who will have access to the student authentication app?
- What are the steps to follow to download the question paper?
- What is the procedure if there is an unscheduled power failure in my area?
- Student is using Microsoft edge browser
- Will I need data for the Mancosa Student Comms App?
- Is MANCOSA going to provide students with data?