What if the facial recognition does not recognize my selfie?

If facial recognition is not accepted, check the WIFI or mobile data connection and ensure that the App is updated on Play store or App store. You have 5 attempts to take a selfie. After utilizing all attempts choose the live selfie, which will be approved within 15 minutes. If the App is not allowing you to take a live selfie or the live selfie is not approved within 15 minutes, please contact the Support team on MANCOSA Student Comms App chats, Live Chat, or call 086 180 0000.